How to Access the Account Management Page
You can access your Account Management Page by following these steps:
Click the profile icon in the top-right corner of your dashboard.
Then click on Account from the dropdown menu.
📸 See screenshot below for reference:
1. Profile Information
Name & Email – Edit your display name and email address.
Extra Info for AI – Add business details or personal preferences so Dropified AI can give more tailored responses.
Save – Be sure to click Save after making any changes.
📌 This information helps customize your AI experience inside the app.
2. Billing / Usage Credits
Here you can view and manage how your AI credits are used.
Monthly Credits – The credits included in your monthly plan.
Unused credits expire at your renewal date and do not rollover.
At renewal, your monthly credits reset to the maximum allowed by your plan.
Monthly credits are used first, followed by any rollover credits.
Rollover Credits – Credits you purchase separately that don’t reset each month.
Rollover credits are used after the monthly credits run out.
They remain as long as your monthly plan is active.
Non-refundable and removed if your subscription becomes inactive.
Auto Top-Up Credits – lets you set a minimum balance threshold.
When enabled, the system will automatically charge you for more credits if your balance drops below the set threshold.
Total Credits Remaining – Shows your combined monthly + rollover credits.
View Credit Usage Logs – Click to see a detailed history of credit usage.
3. Subscription Information
Here you’ll find details about your subscription:
Subscription Status – Active or inactive.
Account Created – The date your account was opened.
Last Charge Date – When your most recent billing occurred.
Next Charge Date – When your next billing will occur.
Subscription Period – Monthly or annual.
Quick Links – Access your Last Charges or Billing Info directly.
Need Help or Have Questions?
Visit our Help Center anytime, or contact support for personalized help.