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Intro to Dropshipping with Dropified
How to Contact the Customer Success Team
How to Contact the Customer Success Team

Get the help you need via email, chat or Facebook Messenger 💬

Kevin avatar
Written by Kevin
Updated over a week ago

Our Team at Dropified is always here to help, so don’t hesitate to reach out to us.


If you’re stuck on how to use or set up a certain Dropified feature, be sure to review our how-to videos in our Training Center or Youtube Channel as you may be able to get the help you need from there right away.

You can also explore the Frequently Asked Questions section in our Help Center.

Still Need To Contact Our Customer Success Team? 

No problem - you can reach our Team using the methods below.

Please Note: Our normal support hours are Monday - Friday from 7 AM - 3 PM Central US, though we do have Agents who sign on during the off hours and weekends as well. If you have additional questions, you can always send them in and we will definitely get to it when we have an Agent online.

Priority support response time: typically within 1 hour

Basic support response time: typically within 1 day

Email Us:

You can email our Support Team at:

Chat With Us:

Look for the Chat Bubble on the bottom right side of this or any other page on Dropified during our support hours listed above and we’ll be happy to assist you. If we aren't available or can't get to you immediately, leave your message anyway and we will still connect through this chat channel. If you have closed it on your side you will receive an email when we respond (as long as we have your email address).

Facebook Message Us:

We are also available via Facebook Messenger during our support hours listed above. Just visit our Facebook page and click on the Message button to contact us.

We strive to provide timely support to our valued customers, with a priority response time typically within 1 hour for priority support, and within 1 day for basic support.

Thank you once again for choosing Dropified. We look forward to serving you and assisting you in any way we can.

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