Canceling Your Dropified Account

It can sometimes be confusing to know the correct process to cancel your Dropified account. Fortunately, we’ve put together this helpful guide to ensure you get the job done quickly and correctly.

When removing the app from your store, you need to remember that you must also cancel the subscription from the account Profile page to successfully stop the charge.

Having multiple stores in one account? We’ve got you covered. Removing the app from your store does not cancel your Dropified account. You must cancel from the Profile page to be successfully unsubscribed.

In instances where a user has created a duplicate profile in error, that can also cause conflict. If that’s the case, providing the email associated with your Dropified account, billing screenshot, and/or your full store URL will be helpful.

If you’d like to cancel your account, reach out to our team with the relevant information mentioned above. We’ll be more than happy to help you get this sorted out. Alternatively, you can cancel your account from this page: https://app.dropified.com/user/profile#plan

We hope this guide has been helpful in explaining how to cancel your Dropified account. If you have any further questions, don’t hesitate to reach out to our team.