Dropified Help Center

FAQ

Frequently Asked Questions and more

Getting a Transcript of a Chat Conversation

Use Case Based Settings Configurations

Troubleshooting Dropified: A Comprehensive Guide to Resolving Issues on Your End

Dropified Help Center

The Dropified Help Center

Does your app work with Firefox, Edge, Safari, or on mobile?

What eCommerce platforms does Dropified support?

Will Dropified work for my country?

Account and Billing

Can I pay annually with a discount?

Upgrading and Downgrading Your Subscription Plan

How do I cancel my account?

Why am I still being charged when I’ve canceled my account already?

Understanding Shipping

How to identify products in AliExpress by specific shipping options

Can I import shipping methods?

Transferring a Store to a Different Account

How do I add multiple stores to one Dropified account?

How do I delete a store?

Get Cash Back With Admitad

How can I earn Cashback with Admitad?

Do you automate ordering with other supported sites?

How to use Admitad with our Free Chrome Extensions

Can I export AliExpress Orders?

How do I reorder a product through Dropified?

Product Importing / Editing

How do I know what products to offer?

How do I make products visible in my store?

Why do variant images not import?

How to find AliExpress products that have videos

Tools for Reporting Issues

Using Loom (Free Tool) to Record Your Screen for Support Query

Getting a Screenshot of Your Page

Using Dropified with Chrome Incognito Mode

Troubleshooting WooCommerce Issues

WooCommerce Store not Verifying

WooCommerce Export Errors Troubleshooting

Allow Dropified in CloudFlare WAF