FAQ

Setting Up Sub Users at a Granular Level

Written by Ghe Lim
Updated this week

How Do I Know What Products to Offer?

Written by Ghe Lim
Updated over a week ago

Allow Dropified in CloudFlare WAF

Written by Guilherme Costa
Updated over a week ago

Using Loom (Free Tool) to Record Your Screen for Support Query

Written by Kevin Kwon
Updated over a week ago

WooCommerce Store not Verifying

WooCommerce store showing in Dropified without key and secret credentials or failing to verify

Written by Guilherme Costa
Updated over a week ago

Addon Store FAQ

Common Questions about Billing, Plans and Trials

Written by Ben J.
Updated over a week ago

Getting a Transcript of a Chat Conversation

The steps to retrieving your Chat Conversation from our Customer Support Chat Line

Written by Greg Bitgood
Updated over a week ago

The Dropified Academy

The place to learn all you need for a Successful Ecommerce Business

Written by Greg Bitgood
Updated over a week ago

Getting a Screenshot of your Page

How to Get a Screenshot of your Page to send in Support Chats

Written by Greg Bitgood
Updated over a week ago

Do you automate ordering with site X?

Written by Kevin Kwon
Updated over a week ago

How to find AliExpress products that have videos

Written by Kevin Kwon
Updated over a week ago

WooCommerce Errors Troubleshooting

Common causes for WooCommerce export errors and how to fix them.

Written by Ahmed Saidi
Updated over a week ago

How do I make products visible in my store?

Written by Kevin Kwon
Updated over a week ago

Why do I get the error "Text Areas has not been added"?

Written by Kevin Kwon
Updated over a week ago

How do I set PayPal as the Payment Method on eBay?

Adding PayPal As An eBay Payment Option

Written by Kevin Kwon
Updated over a week ago

Using Dropified with Chrome Incognito Mode

Written by Ben J.
Updated over a week ago

Why are my Orders are not updating with tracking numbers?

Written by Kevin Kwon
Updated over a week ago

Why do my variant images not import?

Written by Kevin Kwon
Updated over a week ago

How do I export Tracking Numbers?

Written by Kevin Kwon
Updated over a week ago

How can I earn Cashback with Admitad?

Written by Kevin Kwon
Updated over a week ago

Can I export AliExpress Orders?

Written by Kevin Kwon
Updated over a week ago

Can I order all items at once?

Bulk Order Processing

Written by Kevin Kwon
Updated over a week ago

Does this work with Firefox, Edge, Safari, or on mobile?

Written by Kevin Kwon
Updated over a week ago

How do I re-order a product through Dropified?

Written by Kevin Kwon
Updated over a week ago

How do I delete a store?

Written by Kevin Kwon
Updated over a week ago

Will Dropified work for my country?

Written by Kevin Kwon
Updated over a week ago

Can I import shipping methods?

How to configure shipping methods in my eCommerce store

Written by Team
Updated over a week ago

What supplier sites can I import products from?

Written by Kevin Kwon
Updated over a week ago

How can I filter for products that ship by ePacket to my country?

Written by Kevin Kwon
Updated over a week ago

How do I add users to my account?

Written by Kevin Kwon
Updated over a week ago

How do I add multiple stores to one Dropified account?

Written by Kevin Kwon
Updated over a week ago

What eCommerce platforms does Dropified support?

Written by Kevin Kwon
Updated over a week ago

Can I pay annually with a discount?

Written by Kevin Kwon
Updated over a week ago

How do I upgrade/downgrade and change my plan?

Written by Kevin Kwon
Updated over a week ago

How do I cancel my account?

Cancelling from the web-version or the Shopify App version.

Written by Kevin Kwon
Updated over a week ago

I have canceled my account but I think I've still been charged.

Written by Kevin Kwon
Updated over a week ago