FAQ

Getting a Transcript of a Chat Conversation

The steps to retrieving your Chat Conversation from our Customer Support Chat Line

Written by Greg Bitgood
Updated over a week ago

The Dropified Academy

The place to learn all you need for a Successful Ecommerce Business

Written by Greg Bitgood
Updated over a week ago

Screenshot of your Page

How to Get a Screenshot of your Page to help you Support Chats

Written by Greg Bitgood
Updated over a week ago

How to find AliExpress products that have videos

Written by Kevin Kwon
Updated over a week ago

WooCommerce Errors Troubleshooting

Common causes for WooCommerce export errors and how to fix them.

Written by Ahmed Saidi
Updated over a week ago

How do I make products visible in my store?

Written by Kevin Kwon
Updated over a week ago

Why do I get the error "Text Areas has not been added"?

Written by Kevin Kwon
Updated over a week ago

How do I set PayPal as the Payment Method on eBay?

Written by Kevin Kwon
Updated over a week ago

Why are my Orders are not updating with tracking numbers?

Written by Kevin Kwon
Updated over a week ago

Why do my variant images not import?

Written by Kevin Kwon
Updated over a week ago

How do I export Tracking Numbers?

Written by Kevin Kwon
Updated over a week ago

How can I earn Cashback with Admitad?

Written by Kevin Kwon
Updated over a week ago

Can I export AliExpress Orders?

Written by Kevin Kwon
Updated over a week ago

Can I order all items at once?

Bulk Order Processing

Written by Kevin Kwon
Updated over a week ago

How can I automate order confirmation?

Automatically click "Place Order" button in AliExpress

Written by Kevin Kwon
Updated over a week ago

Does this work with Firefox, Edge, Safari or on mobile?

Written by Kevin Kwon
Updated over a week ago

How do I re-order a product through Dropified?

Written by Kevin Kwon
Updated over a week ago

How do I delete a store?

Written by Kevin Kwon
Updated over a week ago

Will Dropified work for my country?

Written by Kevin Kwon
Updated over a week ago

Can I import shipping methods?

Written by Kevin Kwon
Updated over a week ago

What sites can I import products from?

Written by Kevin Kwon
Updated over a week ago

How can I filter for products that ship by ePacket to my country?

Written by Kevin Kwon
Updated over a week ago

How do I add users to my account?

Written by Kevin Kwon
Updated over a week ago

How do I add multiple stores to one Dropified account?

Written by Kevin Kwon
Updated over a week ago

What eCommerce platforms does Dropified support?

Written by Kevin Kwon
Updated over a week ago

Can I pay annually with a discount?

Written by Kevin Kwon
Updated over a week ago

How do I upgrade/downgrade and change my plan?

Written by Kevin Kwon
Updated over a week ago

How do I pause my account?

Written by Kevin Kwon
Updated over a week ago

How do I cancel my account?

Cancelling from the web-version or the Shopify App version.

Written by Kevin Kwon
Updated over a week ago

I have cancelled my account but I think I've still been charged.

Written by Kevin Kwon
Updated over a week ago