Dropified

The steps to retrieving your Chat Conversation from our Customer Support Chat Line

Getting a Transcript of a Chat Conversation

You might try specific settings in Dropified depending on how you currently use the app or issues you are facing.

Use Case Based Settings Configurations

General tips for troubleshooting Dropified issues

Troubleshooting Dropified: A Comprehensive Guide to Resolving Issues on Your End

Fix the AliExpress token expired error in Dropified by refreshing or re-linking your account.

How to Fix AliExpress Token Expiration in Dropified

Learn how Shopify’s new fulfillment location rules affect Dropified, and why orders must be assigned to Dropified or a custom location for fulfillment and tracking sync.

Shopify Fulfillment Location Updates and Dropified Orders

Julius

Ben J.

Ahmed

The place to learn all you need for a Successful Ecommerce Business

The Dropified Help Center

Dropified Help Center

Does your app work with Firefox, Edge, Safari, or on mobile?

What eCommerce platforms does Dropified support?

Will Dropified work for my country?

Dropified App

Can I pay annually with a discount?

Learn how you can change your subscribed plan in Dropified with these simple steps.

Upgrading and Downgrading Your Subscription Plan

Cancelling from the web-version or the Shopify App version.

How do I cancel my account?

Why am I still being charged when I’ve canceled my account already?

Account and Billing

Learn how to identify which products in AliExpress have the shipping option of your choice.

How to identify products in AliExpress by specific shipping options

How to configure shipping methods in my eCommerce store

Can I import shipping methods?

Understanding Shipping

(Shopify Only) Moving a Store from one Dropified Account to a different Dropified Account

Transferring a Store to a Different Account

How do I add multiple stores to one Dropified account?

How do I delete a store?

Managing Store

Learn the steps on how to register with Admitad

Get Cash Back With Admitad

How can I earn Cashback with Admitad?

Do you automate ordering with other supported sites?

How to use Admitad with our Free Chrome Extensions

Can I export AliExpress Orders?

How do I reorder a product through Dropified?

Orders

How do I know what products to offer?

How do I make products visible in my store?

Why do variant images not import?

How to find AliExpress products that have videos

Product Importing / Editing

Using Loom (Free Tool) to Record Your Screen for Support Query

How to Get a Screenshot of your Page to send in Support Chats

Getting a Screenshot of Your Page

Using Dropified with Chrome Incognito Mode

Tools for Reporting Issues

WooCommerce store showing in Dropified without key and secret credentials or failing to verify

WooCommerce Store not Verifying

Common causes for WooCommerce export errors and how to fix them.

WooCommerce Export Errors Troubleshooting

Allow Dropified in CloudFlare WAF

Troubleshooting WooCommerce Issues

Blog

Login

Contact Us

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

FAQ